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Service is no good

1
06 June 2018 , Sandra , Ontario

I have my door installed since Feb 2018 and still waiting for my weather strip and trim on my doors! But they sure wanted their payment before they completed the job! They did, and still waiting.… Read more I have my door installed since Feb 2018 and still waiting for my weather strip and trim on my doors! But they sure wanted their payment before they completed the job! They did, and still waiting. Today they were suppose to come, nobody called, havent seen anybody. I called and she tells me; » oh sorry i forgot to call, it’s raining we will have to reschedul! »
Make sure that when I replace my commercial door on my shop this fall, I will go se the competition!
No good words to say !

Company response:

Issue was rectified. Job complete.

Excellent product - excellent installation & service

5
04 February 2018 , Stephen , Ontario

I looked at several area companies when I decided to replace my 18 year old garage door with something more up to date and customised for my needs. The Door Company won out with their online design… Read more I looked at several area companies when I decided to replace my 18 year old garage door with something more up to date and customised for my needs. The Door Company won out with their online design app., quick quote response and excellent customer service from the onsite estimator to the installer. The job was done quickly and accurately and the door works like a charm & cost much less than I had budgeted!

Door purchase

5
29 January 2018 , Irvin , Ontario

Door was was delivered on time and installed professionally by a great team of installers

Quality Service

5
11 January 2018 , Brett , Ontario

I had an issue with and large overhead they sent a tech out to fix it and within and hour we were back up an running perfectly. When I have issues with my overhead doors ( 8 of them) I make one call… Read more I had an issue with and large overhead they sent a tech out to fix it and within and hour we were back up an running perfectly. When I have issues with my overhead doors ( 8 of them) I make one call and it is fixed in a timely manner and there is no call backs for that issue. Great Service!

New Garage doors

4
08 January 2018 , Susan , Ontario

Great experience

purchase of 5 garage doors, various sizes

4
06 January 2018 , Debbie , Ontario

We have dealt with this company for over 31 years have never had any problems with installation or service until this past year, office staff is completely stupid and clueless, if I was running this… Read more We have dealt with this company for over 31 years have never had any problems with installation or service until this past year, office staff is completely stupid and clueless, if I was running this office I would give some of them there walking papers. As for the salesman they are fair and great to deal with. Those who install the doors are great too, especially with this extremely cold weather.

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